Documentation

Build smarter WhatsApp bots.

Everything you need to set up InstaChatbot, build rules, and ship to production.

Meta Cloud API setup

Wire up your WhatsApp Business number to InstaChatbot in five minutes.

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API reference

Endpoints, auth, errors, and example requests for every route.

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Feature tour

A guided walk-through of the rule builder, analytics, and webhook flow.

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The rule builder

Every shop has an ordered list of rules. Each rule has a keyword, a match type (exact or contains), and a reply (text or image). When a message arrives, InstaChatbot normalises it (lowercase + trim) and walks the active rules from top to bottom — the first match wins.

  • exact — message text equals the keyword.
  • contains — message text includes the keyword as a substring.
  • If no rule matches and a fallback message is set on the shop, that's sent instead.

Image replies

Switch a rule's reply type to image and provide a publicly accessible URL. Optionally add a caption — it's sent alongside the image as the WhatsApp message body.

Plan limits

Plans cap monthly outbound messages and total rules per shop. The free plan is 100 messages and 5 rules; Starter is 1,000 / 20; Pro is unlimited.

When a shop exceeds its message cap, InstaChatbot keeps logging inbound messages but skips sending replies until the next billing period.