9 services, 16 use cases, one WhatsApp number. Find the business that looks like yours and copy the rules that already work.
These aren't add-ons sold separately. They're the product — you decide how much of it you switch on.
The core service: a rule engine that matches on exact or contains, respects the order you drag rules into, and replies the moment Meta hands us the message.
When nothing matches, Claude answers using the brand instructions you write — so an unmatched message becomes a good reply instead of a generic apology.
InstaChatbot reads the messages nothing matched, clusters them, and drafts the rules you're missing. You review and accept — no guessing at keywords.
Menus, rate cards, lookbooks and floor plans land better as an image than as a paragraph. Any rule can reply with an image and a caption.
Daily and monthly counters, a per-day chart, your top triggered keywords, and — most usefully — everything that went unmatched.
Reach your opted-in contacts with a Meta-approved template — now or on a schedule. Every send is tracked per contact, with delivery and read receipts flowing back.
Each outlet gets its own shop, its own WhatsApp number, its own rules and its own analytics — all under one login.
Connect your Meta business number once. We generate the callback URL and verify token; the setup guide walks the rest.
Signed webhooks in, a documented REST API out. Wire InstaChatbot into the systems you already run.
Each one ships with starter rules you can type into the builder in about two minutes.
High message volume, mostly the same four questions. The easiest place to win back hours.
Menus, timings and the address account for most of a café's inbound WhatsApp. Send today's menu as an image reply and let the rest run itself.
Roughly 9 in 10 café messages resolve without a human ever opening the chat.
Route delivery, reservation and today's-special questions instantly, and let the AI fallback handle the long tail in your restaurant's voice.
Peak-hour messages get answered in under a second instead of after the rush.
Check-in times, tariffs, directions and amenity lists are identical for every guest. Answer them the moment a guest asks, at any hour.
Front desk stops repeating itself; late-night enquiries no longer go cold.
Where a fast reply is the difference between a sale and an abandoned conversation.
Tracking, returns and shipping questions arrive around the clock. Catch them with rules and keep your team on the conversations that actually need judgement.
Support inbox shrinks to the genuinely novel questions.
Stock checks, price enquiries and 'are you open?' keep coming after closing. A rule answers them at midnight exactly as well as at noon.
Evening enquiries convert instead of being read the next morning.
Image replies let a single keyword deliver your full catalogue, size chart or new-arrivals lookbook — the things customers actually want to see.
Browsers get a visual answer immediately, at any volume.
Appointment-led businesses where every missed message is a missed booking.
Consulting hours, doctor availability and fees are asked constantly. Automate the logistics and keep clinical questions with your staff, where they belong.
Reception handles fewer calls and more patients.
Service rates, stylist availability and walk-in policy make up the bulk of salon WhatsApp. Reply with the rate card and the booking link in one shot.
Enquiries land on a booking link while intent is still warm.
Plans, class schedules and trial passes repeat with every new lead. Answer them the second the message arrives, then let AI handle the follow-up questions.
Lead response time drops from hours to under a second.
Longer sales cycles where the first reply sets the tone for everything after it.
Price bands, floor plans and availability are the first three questions on every listing enquiry. Answer all three before an agent picks up the phone.
Agents spend their time on qualified visits, not first-round questions.
Batch timings, fee structures and syllabus requests spike around admission season. Rules absorb the spike without extra counsellors.
Season-peak enquiry volume stops overwhelming the counselling team.
Service area, call-out charges and same-day availability decide who gets the job. Reply first, every time, without staffing a phone line.
First-responder advantage on every inbound job request.
Package details, visa checklists and quote requests arrive in bursts. Deliver the itinerary as an image and route serious buyers to a human.
Every enquiry gets the brochure instantly, no matter the hour.
Outbound, not just inbound. Broadcast to the customers who asked to hear from you — on an approved template, with delivery and read counts back.
Build the offer as a message template, get it approved by Meta once, then broadcast it to your opted-in list — scheduled ahead or sent on the day.
One approved template reaches your whole opted-in list in minutes.
The people who asked about a sold-out size or a new drop are your warmest list. Capture consent when they ask, then broadcast when stock is back.
Restock news reaches buyers before the listing goes cold.
Appointment reminders and quiet-month win-backs go out on a schedule you set. Delivery and read counts come back per contact, so you can see what landed.
Scheduled sends run without anyone remembering to press go.
Rules are just keywords and replies — nothing about them is industry-specific. Turn on the AI fallback and InstaChatbot will draft your first set from real customer messages.
Free plan includes 100 messages a month. No credit card.
Start for free